Cloud Solutions

CLOUD UNIFIED COMMUNICATIONS

Get a Competitive Edge With a Cloud-Based Solution

Gain peace of mind knowing you’re always up to date in a secure, compliant environment with the flexibility you need to manage your business. Syscom Unified Communication solutions are available on a subscription basis and delivered in a public, private, or hybrid model.

Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise. Whether you’re a smaller business, need enterprise scale, or you’re somewhere in the middle, Avaya delivers cloud communications your way.

With Avaya OneCloud, you can seamlessly scale your solution and get to market faster with always-on resources available to meet your needs. And with cloud technology, you’ll never have to deal with technology obsolescence. You can focus on providing great customer experiences, improving productivity, and growing your business.

Product Information

UCaaS

Rely on our Unified Communications as a Service to help teams connect more easily no matter where they are. Call, meet and collaborate with others using any device or system.

Public

UCaaS and CCaaS solutions delivered in a cloud-based model ensures you have the latest software, helps control costs using self-service tools, and provides near-zero operational costs.

Private

You have control when Avaya helps install, operate, and manage your cloud solution based on service agreements that you design. Avaya can provision the equipment stack and host it on your premises or in one of our data centers.

CCaaS

Be worry free knowing you’re secure and compliant with Contact Center as a Service. Connect from any device, from anywhere, and give agents new interaction tools they’ll love.

CPaaS

Build Communications Platform-as-a-Service apps with ease and integrate them into any application or workflow, or with your current communications systems.

Services

Going cloud comes with its own set of planning and management challenges. Work with our expert staff to find the most streamlined path to the right cloud solution for your business communications.

Cloud Solutions

Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise.

Cloud solutions refer to sharing of resources to achieve economies of scale and maximize the effectiveness of the shared resources. Our cloud services create a plan for our clients to easily migrate workloads to an optimal delivery model (i.e. cloud, public or private). The service includes a detailed approach to understanding business goals and objectives while aligning technical capabilities that constitute the business workload.

We help you to manage powerful applications and services with Windows Azure and Office Online. Our cloud solutions will help you to use the applications in times of hardware failures, disaster or any network issue.

Syscom cloud solutions is a comprehensive series of consulting, integration, and support services which enable clients to successfully set up a cloud while maintaining operational compatibility and transforming their existing infrastructure for the delivery of an agile IT-as-a-Service model.

Our solutions provide a number of capabilities that help you better understand the health of your applications. You can set up alert rules to be notified when your service availability is degraded and be notified in real-time when the event occurs, and take precautionary actions.