The Avaya experience platform offers a comprehensive set of tools and capabilities designed to help businesses deliver exceptional customer experiences across all channels, simplifying the integration of voice, video, chat, messaging and other communication channels and create a consistent and seamless experiences for customers and employees at every level of management.
Give agents what they need to make every customer feel like they matter most—all in a single desktop view.
Bring together the best of communication and collaboration. When you add Avaya Cloud Office to Avaya Experience Platform, you’ll see empowered teams providing personalized attention and immediate satisfaction to customers.
Avaya communications solutions better connect customers and employees throughout the entire journey, effortlessly and consistently, through whatever digital or voice channels they choose.
Explore all the ways you can approach creating effortless experiences in your business